Ubhaliso neentlawulo

Ubhaliso lwakho sisicwangciso se-1map okuso: Lite (simahla), Professional okanye Premium. Eli phepha libonisa apho ubona khona isicwangciso sakho, indlela yokusinyusa nokuhlawula, okwenzekayo emva kokuba uhlawulile, kunye nee-imeyile onokuzifumana.

Apho ulifumana khona

Kukho iindlela ezintathu zokungena. Zonke zivula isikrini esinye.

• Profile > Subscription: vula iphaneli emva kwe-avatar yakho, khetha Profile, emva koko ithebhu ethi Subscription.
• Subscription kwi-dashboard, ecaleni kwe-Profile kwindawo yokubulisa.
• UPGRADE TO SEE STAND INFO kwiphaneli yokukhangela emaphini, ebonwa ngabasebenzisi be-Lite.

Isicwangciso sakho sangoku

Ibhokisi ephezulu ibonisa isicwangciso sakho. Wakuba uhlawule nge-1map, ikwabonisa neenkcukacha zakho zentlawulo:

Into	Oko ikubonisayo
Status	active, past_due (intlawulo yenyanga ifike emva kwexesha) okanye suspended (intlawulo isemva ngeentsuku ezingama-30).
Ixabiso per month	Oko ukuhlawula inyanga nganye.
Payment method	Indlela ohlawula ngayo. Kwikhadi, kunye namanani amane okugqibela.
Card expiry	Inyanga nonyaka ikhadi lakho eliphelelwa lixesha ngayo.
Start date	Xa isicwangciso sakho esihlawulelwayo saqala.
Next billing date	Usuku lwentlawulo yakho yenyanga elandelayo.
Last payment	Umhla nesixa sentlawulo yakho yokugqibela.

My Billing

Ukuba i-akhawunti yakho inxulunyaniswe nenkqubo yezemali ye-1map (SAGE), ibhokisi ethi My Billing ivela phantsi kwesicwangciso sakho. View my invoices ivula ii-invoyisi neengxelo zakho kwindawo yabathengi ye-SAGE, kwithebhu entsha. Ukuba i-akhawunti yakho ayinxulunyaniswanga, le bhokisi ayiveli.

Izicwangciso ezifumanekayo

Phantsi kwe-Available Plans, i-Professional ne-Premium nganye inebhokisi yayo enexabiso lenyanga neqhosha elinye:

Iqhosha	Oko likwenzayo
Current Plan (lingwevu)	Isicwangciso okuso ngoku.
Upgrade	Livula ifomu yokunyusa phantsi kweebhokisi.
Request Downgrade	Licela isicwangciso esitshiphileyo. Bhala isizathu ukuba uyathanda, emva koko ucofe Submit Request. Isicelo siya nge-imeyile kwiqela leeakhawunti le-1map, eliza kuqhagamshelana nawe.

Kwisicwangciso esihlawulelwayo, umgca othi Downgrade to Lite (Free) phantsi kweebhokisi wenza okufanayo kwisicwangciso sasimahla. Awunalo iqhosha lakho lokurhoxisa: ukuze urhoxise, cela ukwehliselwa ku-Lite.

Okwenzeka kwisicelo sakho: ukuba uhlawula ngekhadi, iqela leeakhawunti limisa ubhaliso lwekhadi lakho, ukuze iNetcash iyeke ukuhlawulisa ikhadi lakho, kwaye likusa ku-Lite. Ukwehlela kwesinye isicwangciso esihlawulelwayo, njengokusuka ku-Premium uye ku-Professional, emva koko uthatha isicwangciso esitsha kwiprofayile yakho nge-Upgrade uze uhlawule ngekhadi, njengoko kuchaziwe ngezantsi. I-1map ayithumeli i-imeyile xa ubhaliso lwakho lumiswa: iqela leeakhawunti liyasiphendula isicelo sakho.

Xa intlawulo ekwi-intanethi ingekavulwa

Ukuba i-1map ayikavuli nayiphi na indlela yokuhlawula kwi-intanethi, umyalezo ongaphezulu kwezicwangciso utsho kwaye unike idilesi ye-imeyile yeqela leeakhawunti. Upgrade lingwevu. Qhagamshelana neqela leeakhawunti ukuze utshintshe isicwangciso sakho.

Ukunyusa

Upgrade ivula ifomu enamacandelo amane:

1. Invoice Details: igama lenkampani, idilesi yenkampani nenombolo ye-VAT. Azinyanzelekanga; zivela kwi-invoyisi yakho yenyanga.
2. Billing Contact Details: igama, i-imeyile nenombolo yomnxeba yomntu ohlawulayo. Ziyanyanzeleka.
3. Payment Method: kuphela iindlela zokuhlawula ezivulwe yi-1map: Credit Card, Debit Order ne-EFT.
4. Subscription Details: i-akhawunti yakho, isicwangciso, umhla wanamhlanje nexabiso lenyanga. Kwikhadi okanye kwi-odolo yokutsala imali, Deduct On ibonisa ukuba uhlawula nini: ngowe-1 wenyanga nganye, okanye ngosuku lokusebenza olulandelayo. Kwi-EFT, khetha Invoice Frequency: Monthly, Quarterly, Bi-Annually, Annually okanye Once-off.

Cofa Submit. Xa uthumela ifomu, uyavumelana nemiqathango yokusebenzisa (Terms of Use).

Ukuhlawula ngekhadi

Emva kwe-Submit, isiqinisekiso sibonisa kanye oko kuza kuhlawuliswa, umzekelo:

Today: R203.23, for 11 October 2026 to 31 October 2026 (21 days).

Then R300.00 a month, from 1 November 2026.

Confirm ikusa kwiphepha elikhuselekileyo lokuhlawula leNetcash, apho ufaka iinkcukacha zekhadi lakho. Back ibuyela kwifomu.

Indlela izixa ezibalwa ngayo:

• Intlawulo yokuqala igubungela ukusuka namhlanje ukuya kusuku olungaphambi kowe-1 wenyanga elandelayo. Ihlawuliswa ngexabiso losuku lwale nyanga: ixabiso lenyanga lahlulwe ngenani leentsuku zale nyanga.
• Ukuba namhlanje ngowe-1, yonke inyanga ihlawuliswa namhlanje, kwaye intlawulo yenyanga iqala kwinyanga elandelayo.
• Emva koko, ixabiso lenyanga lihlawuliswa ngowe-1 inyanga nganye (okanye ngosuku lokusebenza olulandelayo), de isicwangciso sirhoxiswe.

Ubhalisa	Deduct On	Isicwangciso	Namhlanje	Emva koko
11 Okthobha	kowe-1	R300 ngenyanga	R203.23, ye-11 ukuya kowama-31 Okthobha (iintsuku ezingama-21)	R300 ngowe-1 Novemba, nangowe-1 wenyanga nganye

Unyusa usuka kwesinye isicwangciso esihlawulelwayo? Kwiintsuku esele zihlawulelwe sisicwangciso sakho sangoku, uhlawula kuphela umahluko phakathi kwezicwangciso ezimbini, kwaye isiqinisekiso siyakutsho. Isicwangciso sakho esidala siyeka ukuhlawuliswa xa esitsha siqinisekisiwe.

Ikhadi lakho lihlala eNetcash

I-1map ayiyiboni kwaye ayiyigcini inombolo yekhadi lakho. Igcina kuphela amanani amane okugqibela, umhla wokuphelelwa lixesha negama lomnini-khadi, ukuze iwabonise kule thebhu.

Ukuhlawula nge-odolo yokutsala imali okanye nge-EFT

Submit ithumela isicelo sakho ngoko nangoko kwiqela leeakhawunti le-1map, kwaye umyalezo othi Request sent uyakuqinisekisa. Kwi-odolo yokutsala imali, iqela liqhagamshelana nawe ukuze uyilungiselele. Kwi-EFT, likuthumelela i-invoyisi. Isicwangciso sakho siyatshintsha xa besiphathile isicelo sakho.

Emva kokuhlawula ngekhadi

INetcash ikubuyisela kwiphepha le-1map elixela okwenzekileyo:

Iphepha	Oko kuthethayo
Payment received	INetcash yamkele intlawulo yakho. Isicwangciso sakho siyatshintsha xa iNetcash iyiqinisekisa, ngokuqhelekileyo kwisithuba somzuzu.
Payment not completed	Ikhadi laliwe okanye intlawulo ayigqitywanga. Akukho nto ihlawulisiweyo. Ungazama kwakhona kwiprofayile yakho.
Payment on its way	Intlawulo ye-EFT iqalisiwe kwiphepha leNetcash. Isicwangciso sakho siyatshintsha xa iNetcash ifumana imali.
Payment cancelled	Urhoxisile kwiphepha leNetcash. Akukho nto ihlawulisiweyo. Ungaqala kwakhona nge-Upgrade nanini na: inzame entsha ithatha indawo yaleyo ingahlawulwanga.
We could not record the result	I-1map ayikwazanga ukurekhoda okwenzekileyo. Ukuba intlawulo iphumelele, isicwangciso sakho siza kutshintsha xa iNetcash iyiqinisekisa.

Iphepha libonisa isalathiso sentlawulo yakho. Sigcine, ukuba kunokufuneka uqhagamshelane ne-1map. Open my profile ikubuyisela kwiprofayile yakho.

Ukuba isicwangciso sakho asitshintshanga

Linda umzuzu uze uhlaziye iphepha. Ukuba intlawulo iphumelele kodwa isicwangciso sakho sisengatshintshanga emva kweyure, qhagamshelana ne-1map uze unike isalathiso.

Iintlawulo zakutshanje

Wakuba uhlawule, Recent Transactions idwelisa iintlawulo zakho: Date, Amount, Status (completed okanye failed) ne-Payment method. Ibonisa ezintlanu ngexesha.

Xa intlawulo ingafikanga

Ukuba intlawulo yenyanga ayingeni:

Emva komhla wentlawulo	Okwenzekayo
Iintsuku ezi-5	Ubhaliso lwakho luba past_due.
Iintsuku ezingama-30	Luba suspended, kwaye ufumana i-imeyile.
Iintsuku ezingama-60	Luyarhoxiswa kwaye i-akhawunti yakho isiwa ku-Lite.

Ukuhlawula imali eseleyo, qhagamshelana neqela leeakhawunti le-1map ngaphambi kokuba ziphele iintsuku ezingama-60.

Ii-imeyile onokuzifumana

I-imeyile	Xa uyifumana
Payment Receipt	Qho xa intlawulo iphumelela. Ibonisa isixa, isalathiso, umhla olandelayo wentlawulo kunye namanani okugqibela ekhadi lakho.
Payment Not Received	INetcash ayikwazanga ukuqokelela intlawulo yenyanga. I-imeyile inika isizathu esinikwe yiNetcash. Jonga ikhadi lakho nebhanki yakho, okanye uqhagamshelane neqela leeakhawunti.
Subscription Suspended	Intlawulo yakho ifike emva kwexesha. Ukuba ayihlawulwa kwisithuba seentsuku ezingama-30, ubhaliso lwakho luyarhoxiswa kwaye i-akhawunti yakho isiwa ku-Lite.
Subscription Cancelled	Ubhaliso lwakho lurhoxisiwe kuba intlawulo ibisemva ngeentsuku ezingama-60, kwaye i-akhawunti yakho iku-Lite. Ungabhalisa kwakhona nanini na kwiprofayile yakho.
Your Card Expires Soon	Ithunyelwa kanye, xa kusele iintsuku ezingama-30 ngaphambi kokuphela kwenyanga ikhadi lakho eliphelelwa lixesha ngayo. INetcash iyayeka ukuhlawulisa ikhadi xa liphelelwe lixesha, kwaye ubhaliso lwekhadi alunakufuduselwa kwikhadi elitsha. Qhagamshelana neqela leeakhawunti ngaphambi koko, ukuze ulungiselele intlawulo ngekhadi lakho elitsha okanye ngenye indlela.

Ii-imeyile ezine zokugqibela zinika idilesi ye-imeyile yeqela leeakhawunti, kwaye zithunyelwa kuwe kuphela ngelixa usekwisicwangciso esihlawulelwayo.

Ukuba kukho into ebonakala ingalunganga

Oko ukubonayo	Oko kuthethayo
Upgrade lingwevu, kukho umyalezo ngaphezulu kwezicwangciso	Intlawulo ekwi-intanethi ayikavulwa. Qhagamshelana neqela leeakhawunti kwidilesi ekumyalezo.
Indlela yokuhlawula ayikho	Kunikezelwa kuphela iindlela zokuhlawula ezivulwe yi-1map.
Isicwangciso sakho asitshintshanga emva kokuhlawula	Linda umzuzu uze uhlaziye iphepha. Ukuba asitshintshanga emva kweyure, qhagamshelana ne-1map unike isalathiso.
Payment not completed	Ikhadi lakho laliwe, ngoko akukho nto ihlawulisiweyo. Zama kwakhona, okanye usebenzise elinye ikhadi.
Akukho zinkcukacha zentlawulo kwibhokisi yesicwangciso sakho	Awukahlawuli nge-1map, umzekelo kuba i-1map ikulungiselele isicwangciso sakho.
Akukho bhokisi ithi My Billing	I-akhawunti yakho ayinxulunyaniswanga ne-SAGE. Cela iqela leeakhawunti ii-invoyisi zakho.

Jonga nako

• Useto lweProfayile - iinkcukacha zakho, ulwimi nephaswedi