Ukubhalisela Nezinkokhelo

Ukubhalisela kwakho uhlelo lwe-1map okulona: Lite (mahhala), Professional noma Premium. Leli khasi likhombisa lapho ubona khona uhlelo lwakho, indlela yokuluthuthukisa nokukhokha, okwenzekayo ngemva kokukhokha, nama-imeyili ongawathola.

Lapho ukuthola khona

Kunezindlela ezintathu zokungena. Zonke zivula isikrini esisodwa.

• Profile > Subscription: vula iphaneli engemuva kwe-avatar yakho, khetha Profile, bese uthebhu ethi Subscription.
• Subscription ku-dashboard, eduze kwe-Profile endaweni yokubingelela.
• UPGRADE TO SEE STAND INFO kuphaneli yokusesha ebalazweni, ebonwa abasebenzisi be-Lite.

Uhlelo lwakho lwamanje

Ibhokisi engenhla ikhombisa uhlelo lwakho. Uma usukhokhile nge-1map, ikhombisa nemininingwane yakho yokukhokha:

Into	Ekukhombisayo
Status	active, past_due (inkokhelo yenyanga ifike sekwephuzile) noma suspended (inkokhelo isemuva ngezinsuku ezingu-30).
Intengo per month	Okukhokhayo inyanga ngayinye.
Payment method	Indlela okhokha ngayo. Ngekhadi, nezinombolo ezine zokugcina.
Card expiry	Inyanga nonyaka ikhadi lakho eliphelelwa yisikhathi ngakho.
Start date	Lapho uhlelo lwakho olukhokhelwayo luqala khona.
Next billing date	Usuku lwenkokhelo yakho yenyanga elandelayo.
Last payment	Usuku nenani lenkokhelo yakho yokugcina.

My Billing

Uma i-akhawunti yakho ixhumene nohlelo lwezimali lwe-1map (SAGE), ibhokisi ethi My Billing ivela ngaphansi kohlelo lwakho. View my invoices ivula ama-invoyisi nezitatimende zakho endaweni yamakhasimende ye-SAGE, kuthebhu entsha. Uma i-akhawunti yakho ingaxhunyiwe, le bhokisi ayiveli.

Izinhlelo ezitholakalayo

Ngaphansi kwe-Available Plans, i-Professional ne-Premium ngayinye inebhokisi yayo enentengo yenyanga nenkinobho eyodwa:

Inkinobho	Ekwenzayo
Current Plan (impunga)	Uhlelo okulona manje.
Upgrade	Ivula ifomu lokuthuthukisa ngaphansi kwamabhokisi.
Request Downgrade	Icela uhlelo olushibhile. Bhala isizathu uma uthanda, bese uchofoza Submit Request. Isicelo siya nge-imeyili ethimbeni lama-akhawunti le-1map, elizoxhumana nawe.

Ohlelweni olukhokhelwayo, umugqa othi Downgrade to Lite (Free) ngaphansi kwamabhokisi wenza okufanayo ohlelweni lwamahhala. Awunayo inkinobho yakho yokukhansela: ukuze ukhansele, cela ukwehliselwa ku-Lite.

Okwenzeka esicelweni sakho: uma ukhokha ngekhadi, ithimba lama-akhawunti limisa ukubhalisela kwekhadi lakho, ukuze i-Netcash iyeke ukukhokhisa ikhadi lakho, futhi likuyise ku-Lite. Ukwehlela kolunye uhlelo olukhokhelwayo, njengokusuka ku-Premium uye ku-Professional, ngemva kwalokho uthatha uhlelo olusha kuphrofayela yakho nge-Upgrade bese ukhokha ngekhadi, njengoba kuchazwe ngezansi. I-1map ayithumeli i-imeyili uma ukubhalisela kwakho kumiswa: ithimba lama-akhawunti liyasiphendula isicelo sakho.

Uma inkokhelo ye-inthanethi ingakavulwa

Uma i-1map ingakavuli noma iyiphi indlela yokukhokha ku-inthanethi, umlayezo ongenhla kwezinhlelo usho kanjalo futhi unikeze ikheli le-imeyili lethimba lama-akhawunti. Upgrade impunga. Xhumana nethimba lama-akhawunti ukuze ushintshe uhlelo lwakho.

Ukuthuthukisa

Upgrade ivula ifomu elinezingxenye ezine:

1. Invoice Details: igama lenkampani, ikheli lenkampani nenombolo ye-VAT. Akuphoqelekile; kuvela ku-invoyisi yakho yenyanga.
2. Billing Contact Details: igama, i-imeyili nenombolo yocingo yomuntu okhokhayo. Kuyaphoqeleka.
3. Payment Method: kuphela izindlela zokukhokha i-1map ezivulile: Credit Card, Debit Order ne-EFT.
4. Subscription Details: i-akhawunti yakho, uhlelo, usuku lwanamuhla nentengo yenyanga. Ngekhadi noma nge-oda lokudonsa imali, Deduct On ikhombisa ukuthi ukhokha nini: ngomhla woku-1 wenyanga ngayinye, noma ngosuku lokusebenza olulandelayo. Nge-EFT, khetha Invoice Frequency: Monthly, Quarterly, Bi-Annually, Annually noma Once-off.

Chofoza Submit. Uma uthumela ifomu, uyavumelana nemigomo yokusebenzisa (Terms of Use).

Ukukhokha ngekhadi

Ngemva kwe-Submit, isiqinisekiso sikhombisa ngqo okuzokhokhiswa, isibonelo:

Today: R203.23, for 11 October 2026 to 31 October 2026 (21 days).

Then R300.00 a month, from 1 November 2026.

Confirm ikuyisa ekhasini lokukhokha eliphephile le-Netcash, lapho ufaka khona imininingwane yekhadi lakho. Back ibuyela efomini.

Indlela amanani abalwa ngayo:

• Inkokhelo yokuqala ihlanganisa kusukela namuhla kuze kube usuku olungaphambi komhla woku-1 wenyanga elandelayo. Ikhokhiswa ngentengo yosuku yale nyanga: intengo yenyanga ihlukaniswe ngenani lezinsuku zale nyanga.
• Uma namuhla kungumhla woku-1, inyanga yonke ikhokhiswa namuhla, futhi inkokhelo yenyanga iqala ngemva kwenyanga.
• Ngemva kwalokho, intengo yenyanga ikhokhiswa ngomhla woku-1 njalo ngenyanga (noma ngosuku lokusebenza olulandelayo), kuze kukhanselwe uhlelo.

Uyabhalisa	Deduct On	Uhlelo	Namuhla	Ngemva kwalokho
11 Okthoba	umhla woku-1	R300 ngenyanga	R203.23, kusukela ngo-11 kuya ku-31 Okthoba (izinsuku ezingu-21)	R300 ngomhla woku-1 Novemba, nangomhla woku-1 wenyanga ngayinye

Uthuthukisa usuka kolunye uhlelo olukhokhelwayo? Ezinsukwini uhlelo lwakho lwamanje oseluzikhokhele, ukhokha kuphela umehluko phakathi kwezinhlelo ezimbili, futhi isiqinisekiso sisho kanjalo. Uhlelo lwakho oludala luyeka ukukhokhiswa uma olusha seluqinisekisiwe.

Ikhadi lakho lihlala ku-Netcash

I-1map ayiyiboni futhi ayiyigcini inombolo yekhadi lakho. Igcina kuphela izinombolo ezine zokugcina, usuku lokuphelelwa yisikhathi negama lomnikazi wekhadi, ukuze ikukhombise kule thebhu.

Ukukhokha nge-oda lokudonsa imali noma nge-EFT

Submit ithumela isicelo sakho ngokushesha ethimbeni lama-akhawunti le-1map, futhi umlayezo othi Request sent uyakuqinisekisa. Nge-oda lokudonsa imali, ithimba lixhumana nawe ukuze liyilungise. Nge-EFT, likuthumelela i-invoyisi. Uhlelo lwakho luyashintsha uma sebesiphothulile isicelo sakho.

Ngemva kokukhokha ngekhadi

I-Netcash ikubuyisela ekhasini le-1map elisho okwenzekile:

Ikhasi	Okushoyo
Payment received	I-Netcash yamukele inkokhelo yakho. Uhlelo lwakho luyashintsha uma i-Netcash iyiqinisekisa, ngokuvamile kungakapheli umzuzu.
Payment not completed	Ikhadi lenqatshiwe noma inkokhelo ayiphothulwanga. Akukho okukhokhisiwe. Ungaphinda uzame kuphrofayela yakho.
Payment on its way	Inkokhelo ye-EFT iqalwe ekhasini le-Netcash. Uhlelo lwakho luyashintsha uma i-Netcash ithola imali.
Payment cancelled	Ukhansele ekhasini le-Netcash. Akukho okukhokhisiwe. Ungaqala futhi nge-Upgrade noma nini: umzamo omusha uthatha indawo yalowo ongakhokhelwanga.
We could not record the result	I-1map ayikwazanga ukurekhoda okwenzekile. Uma inkokhelo idlulile, uhlelo lwakho lusazoshintsha uma i-Netcash iyiqinisekisa.

Ikhasi likhombisa inkomba yenkokhelo yakho. Yigcine, uma kungadingeka uxhumane ne-1map. Open my profile ikubuyisela kuphrofayela yakho.

Uma uhlelo lwakho lungashintshanga

Linda umzuzu bese uvuselela ikhasi. Uma inkokhelo idlulile kodwa uhlelo lwakho lungakashintshi ngemva kwehora, xhumana ne-1map futhi unikeze inkomba.

Izinkokhelo zakamuva

Uma usukhokhile, Recent Transactions ibala izinkokhelo zakho: Date, Amount, Status (completed noma failed) ne-Payment method. Ikhombisa ezinhlanu ngesikhathi.

Uma inkokhelo ingafikanga

Uma inkokhelo yenyanga ingangeni:

Ngemva kosuku lokukhokha	Okwenzekayo
Izinsuku ezi-5	Ukubhalisela kwakho kuba past_due.
Izinsuku ezingu-30	Kuba suspended, futhi uthola i-imeyili.
Izinsuku ezingu-60	Kuyakhanselwa futhi i-akhawunti yakho iyiswa ku-Lite.

Ukuze ukhokhe imali osele nayo, xhumana nethimba lama-akhawunti le-1map ngaphambi kokuba ziphele izinsuku ezingu-60.

Ama-imeyili ongawathola

I-imeyili	Uma uyithola
Payment Receipt	Njalo uma inkokhelo idlula. Ikhombisa inani, inkomba, usuku olulandelayo lokukhokha nezinombolo zokugcina zekhadi lakho.
Payment Not Received	I-Netcash ayikwazanga ukuqoqa inkokhelo yenyanga. I-imeyili inikeza isizathu esinikezwe yi-Netcash. Hlola ikhadi lakho nebhange lakho, noma uxhumane nethimba lama-akhawunti.
Subscription Suspended	Inkokhelo yakho isephuzile. Uma ingakhokhwa kungakapheli izinsuku ezingu-30, ukubhalisela kwakho kuyakhanselwa futhi i-akhawunti yakho iyiswa ku-Lite.
Subscription Cancelled	Ukubhalisela kwakho kukhanseliwe ngoba inkokhelo ibisemuva ngezinsuku ezingu-60, futhi i-akhawunti yakho iku-Lite. Ungaphinda ubhalise noma nini kuphrofayela yakho.
Your Card Expires Soon	Ithunyelwa kanye, uma sekusele izinsuku ezingu-30 ngaphambi kokuphela kwenyanga ikhadi lakho eliphelelwa yisikhathi ngayo. I-Netcash iyayeka ukukhokhisa ikhadi uma seliphelelwe yisikhathi, futhi ukubhalisela kwekhadi akukwazi ukudluliselwa ekhadini elisha. Xhumana nethimba lama-akhawunti ngaphambi kwalokho, ukuze uhlele inkokhelo ngekhadi lakho elisha noma ngenye indlela.

Ama-imeyili amane okugcina anikeza ikheli le-imeyili lethimba lama-akhawunti, futhi athunyelwa kuwe kuphela ngesikhathi usesohlelweni olukhokhelwayo.

Uma kukhona okubukeka kungalungile

Okubonayo	Kusho ukuthini
Upgrade impunga, kunomlayezo ngenhla kwezinhlelo	Inkokhelo ye-inthanethi ayikavulwa. Xhumana nethimba lama-akhawunti ekhelini elisemlayezweni.
Indlela yokukhokha ayikho	Kunikezwa kuphela izindlela zokukhokha i-1map ezivulile.
Uhlelo lwakho alushintshanga ngemva kokukhokha	Linda umzuzu bese uvuselela ikhasi. Uma lungashintshanga ngemva kwehora, xhumana ne-1map unikeze inkomba.
Payment not completed	Ikhadi lakho lenqatshiwe, ngakho akukho okukhokhisiwe. Zama futhi, noma usebenzise elinye ikhadi.
Ayikho imininingwane yokukhokha ebhokisini lohlelo lwakho	Awukakhokhi nge-1map, isibonelo ngoba i-1map ikuhlelele uhlelo lwakho.
Ayikho ibhokisi ethi My Billing	I-akhawunti yakho ayixhunywanga ne-SAGE. Cela ithimba lama-akhawunti ama-invoyisi akho.

Bheka futhi

• Izilungiselelo Zephrofayela - imininingwane yakho, ulimi nephasiwedi